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ISO Standardization Foresight Framework Trend Report 2022

ISO Standardization Foresight Framework Trend Report 2022

ISO Trend Report 2022 – The rise of service excellence

This report is the output of the first phase of the Standardization Foresight Framework on environmental scanning. It is designed to support the ISO community in navigating global trends as they work towards achieving the goals and priorities of the ISO Strategy 2030.

Previous Committee meetings:

6th ISO/TC 312 Virtual meeting  January 2021

5th ISO/ TC 312 Virtual meeting, May 2020

4th ISO/TC 312 meeting in Essen, Germany - February 2020

3rd ISO/TC 312 meeting in Tokyo, Japan – October 2019

2nd ISO/TC 312 meeting in London, UK – May 2019

1st ISO/TC 312 meeting in Berlin, Germany – November 2018