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In today's global environment, organizations are collecting, using, and retaining more records than ever before. This surge in data is driven by various factors, including business operations and legal or regulatory requirements. However, the regular occurrence of records-related breaches highlights the need for organizations to enhance their protection measures.

Assessing Current Capabilities:

One essential step in improving records management processes is assessing the organization's existing capabilities. Typically, this involves several activities, such as defining a records management capability assessment model and establishing a capability scale. The current capability of the processes is then evaluated against the desired target capability. Suboptimal processes are identified, and proposals for changing these processes are formulated. Modifications are made accordingly, ensuring the processes align with the desired target capability.

The transition from Technical Specification to Technical Report:

Working Group 20, the group responsible for this project, initially aimed to develop a Technical Specification for a Records management capability assessment model. However, after careful consideration of the project's requirements and deliverables, the group collectively agreed to reframe the project as a Technical Report. This strategic adjustment aims to better align the project with its intended goals, facilitating clearer communication, flexibility in content and structure, comprehensive evaluation, effective knowledge sharing, and increased stakeholder engagement.

Sharon Smith
Sharon Smith
Convenor WG 20 Records management capability assessment model


Andy Potter
Andy Potter
Project Leader WG 20 Records management capability model

United States