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Foster a sustainable, collective approach to simplify ITES-BPO organization management.
Work Program
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Interested in ITES-BPO organization digital transformation?
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ISO/IEC WD 30105-4 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 4: Terms and concepts
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ISO/IEC CD 30105-8 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 8: Continual performance improvement (CPI) of ITES-BPO