ISO/IEC WD 30105-4

ISO/IEC WD 30105-4 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 4: Terms and concepts

www.iso.org/standard/78739.html

ISO/IEC WD 30105-4 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 4: Terms and concepts