ISO/IEC TS 20000-16:2025 Guidance on sustainability within a service management system based on ISO/IEC 20000-1 has published!

ISO/IEC 38500:2024
Information Technology — Governance of IT for the Organization

Governance of information technology (IT) continues to be a significant issue for governing bodies and senior management.

ISO/IEC 38508:2024

Information Technology — Governance implications of the use of a shared digital service platform among ecosystem organizations

In the hyper-connected society with the advanced digital technology, today’s business innovation can be achieved through the value created by ecosystem partners that are interconnected and collaborative through a shared digital service platform among ecosystem organizations (hereinafter, shared digital service platform).

Work has started on the revision of the ISO Governance of Data (38505) standard, and I am honored to be chairing this valuable piece of work.

NEW requirement to Annex SL will impact ISO/IEC 20000-1 certifications

ISO/IEC 20000-1 has done it again -- retains 8th position in all management system standards and shows tremendous growth!!

Sharing the Vision of ISO and Dansk IT (the Danish SIAM Network).

In the ever-evolving landscape of IT service management, staying up to date with the latest standards and practices is essential. As passionate advocates for the dissemination of information related to ISO and the committees and working groups that develop these standards, we are delighted to announce an exciting opportunity to engage with the IT service management community.

June 5th to 9th, 2023. - global plenary, London, UK.

The Joint Technical Committee 1 (JTC1) /Sub Committee 40 (SC40) of ISO/IEC representatives from around the globe met for a week in London to discuss the current and future work of the committee.

The 'what' and 'how' around measurement. 

We discuss the 'what' and the 'how' of measuring the SMS. 

As implementation practitioners, process owners, consultants, trainers and auditors, we often face questions of what and how around measurement. 

How does ISO/IEC 20000-1:2018 support the UN's Sustainable Development Goals (SDGs)? It's no surprise that a good service management system can effectively address several SDGs and their supporting targets.

It's been a great year for ISO certifications! ISO/IEC 20000-1 retains 8th position and has a dramatic increase in overall certifications!

Celebrate International Women's day with women standard-makers from BSI, the UK's National Standards Body

What is the future direction of management system standards?

ISO management system standards (MSS) such as ISO 9001, ISO/IEC 27001, and ISO/IEC 20000 are widely used across the globe and research proves that they can genuinely drive improvement.

ISO/IEC 20000-1 retains 8th position worldwide in management system standards

The ISO Survey of Certifications is an annual survey of the number of valid certificates to ISO management system standards worldwide. The providers of data are accredited certification bodies. The latest results are consistent with the previous year which allows some comparison to be made.

Available as PDF file here.

The perspective of Jan Begg, Chair ISO/IEC JTC 1/SC 40

The perspective of Jan Begg, Chair ISO/IEC JTC 1/SC 40. During a meeting in New Delhi last November, Begg talked about some of the work SC 40 is doing around data and AI.

Read more on IEC Blog