ISO/TC 267 WG 5, Human Experience

This Working Group (WG 5) is responsible for drafting documents and standards within the context of delivering facilities that satisfy the aspirations of the demand organization and meeting the needs of internal and external stakeholders. 

Current work item(s):

  • ISO/CD 41015 Facility management – Influencing organizational behaviours for improved facility outcomes and user experience – Project Lead: Richard Davies (UK).


Advisory and Working Groups include experts from both standards and industry, and these experts are put forward by National Standards Bodies. If you want to help shape FM's future standards, please contact the relevant Convenor or your national member.