ISO 41014:2020 Facility management – Development of a facility management strategy
This document provides guidelines for the development of a strategy for the FM organization when it:
a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization's core business;
b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;
c) aims to meet the needs of stakeholders and applicable provisions consistently;
d) aims to be sustainable in a globally competitive environment.
ISO 41014 is a process standard describing the decisions, activities, information, data and stakeholders that have to be coordinated into a manageable process for the development of a strategy for FM and the process stages.
Any organization seeking guidance and best practices on a common methodology for developing a strategy for FM should make use of this standard.