Recent projects

In 2022 we have published

ISO 10008:2022 (SC3)

Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions

ISO 10010: 2022 (SC3)

Quality management - Guidance to understand, evaluate and improve organizational quality culture

In 2021 we have published:

ISO 10013:2021 (SC3)                                       

Quality management - Guidelines for quality management system documentation

ISO 10014:2021 (SC3)                                      

Quality management - Guidelines for realizing financial and economic benefits

ISO 10017:2021 (SC3)                                                     

Quality management - Guidance on statistical techniques for ISO 9001

In 2020 we have published

ISO 10018:2020    

Quality management — Guidance for people engagement

In 2019 we have published:

ISO 18091:2019                                                                                                                                                                                                        

Quality management systems - Guidelines for the application of ISO 9001 in local government

ISO/TS 54001:2019                                                                         

Quality management systems - Particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government