Recent projects
In 2022 we have published
ISO 10008:2022 (SC3)
Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
ISO 10010: 2022 (SC3)
Quality management - Guidance to understand, evaluate and improve organizational quality culture
In 2021 we have published:
ISO 10013:2021 (SC3)
Quality management - Guidelines for quality management system documentation
ISO 10014:2021 (SC3)
Quality management - Guidelines for realizing financial and economic benefits
ISO 10017:2021 (SC3)
Quality management - Guidance on statistical techniques for ISO 9001
In 2020 we have published
ISO 10018:2020
Quality management — Guidance for people engagement
In 2019 we have published:
ISO 18091:2019
Quality management systems - Guidelines for the application of ISO 9001 in local government
ISO/TS 54001:2019
Quality management systems - Particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government