What are our projects?

Brand Integrity project

Feedback and Improvement Process

Their is a need for a process that allows for standards users and parties interested in 3rd party quality management system certification to provide feedback to TC176 about the standard and certification process. This will be valuable input for TC176 improvement. More to come as the process gets defined.

Recent projects

In 2021 we have published:

ISO 10013:2021 (SC3)                                       

Guidelines for quality management system documentation

ISO 10014:2021 (SC3)                                      

Quality management - Guidelines for realizing financial and economic benefits

ISO 10017:2021 (SC3) (Overview)                                                       

Guidance on statistical techniques for ISO 9001

In 2020 we have published:

ISO 10018 (SC3)                

Quality management systems - Guidelines on people engagement

In 2019 we have published:

ISO 18091:2019 (SC3)                                                                                                                                                                                               

Quality management systems - Guidelines for the application of ISO 9001 in local government

ISO/TS 54001:2019 (SC3)                                                                          

Quality management systems - Particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government

ISO 10015:2019 (SC3)    

Quality management - Guidelines for competence management and people development

New projects and revisions

ISO/DIS 10008

Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions

ISO/AWI 10009 (SC3)               

Quality Management -- Guidance on quality tools and techniques for ISO 9001

ISO/AWI 10010 (SC3)

Quality Management -- Quality culture —Guidance to people engagement

ISO/DTS 10020

Quality management systems — Organizational change management — Process reference model