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ISO 9001 Auditing Practices Group

Welcome to the website of the ISO 9001 Auditing Practices Group, ISO 9001 APG. This group was established in 2003 as an on-line source of papers on auditing quality management systems and on the audit process.  The ideas, examples and explanations given reflect the process-based approach and risk-based thinking that are essential for auditing the requirements of ISO 9001 Quality management systems - Requirements.

Guidance on these papers is not definitive. They reflect different views in QMS auditing, which are influenced by different audit contexts and circumstances of the time when they were developed.  As such, their content may not always be consistent.  The guidance in the papers is not intended to be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants or practitioners have to follow.

The ISO 9001 APG is constituted as an informal group of quality management system experts, auditors and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176), and the International Accreditation Forum (IAF). A sister web page for the Accreditation Assessments Practices Group has been established to provide guidance to accreditation assessors.

The group is co- convened by Ms. Joana dos Guimarães Sá (IPQ, Portugal) on ISO 9001 APG, and Mr. Fei Yang (Deputy Director, CNAS, China) on AAPG.

Feedback from users is welcomed and is used by the group to determine whether additional guidance documents should be developed, or if these current ones should be revised. Feedback and any enquiries shall be sent to ISO 9001 APG secretary Mr. Herick Lopez, contact details in this website.

For further information on ISO 9001 APG papers, please see: An introduction to the ISO 9001 Auditing Practices Group

QMS auditing topics for ISO 9001:2015

1. General

• Expected outcomes
• Impartiality
• Code of conduct and ethics
• Adding value
• Added value audits vs consultancy
• Technical experts
• Two-stage initial certification audit

Zip file of all the above documents    

2. Auditing General

• Effective use of 19011
• Audit planning
• Checklist
• Evidence collection
• Demonstrate conformity to the standard
• Nonconformity - documenting
• Nonconformity - review and closing
• Audit reports
• Auditing digital processes
• Auditing a QMS that uses AI systems
• Remote audits
• Effectiveness
• Dealing with consultants

Zip file of all the above documents    

3. Auditing to ISO 9001:2015

• Processes
• Context
• Auditing Climate Change Issues (Deutsch)
• Statutory and regulatory requirements
• Service organizations
• Scope and applicability
• Top management
• Customer feedback
• Policy, objectives and management review
• Risk based thinking
• Resources
• Monitoring and measuring resources
• Measurement traceability
• Organizational knowledge
• Competence
• Internal communication
• Customer communication
• Customer complaints
• Design and development processes
• External providers
• Internal audit
• Improvement

Zip file of all the above documents    

Document Revision Status Information for all the above documents

Disclaimer

The contributions on this website have not been subject to an endorsement process by the International Organization for Standardization (ISO), ISO Technical Committee 176 or the International Accreditation Forum (IAF).
   
The information contained on this website is available to the public for educational and communication purposes and the ISO 9001 Auditing Practice Group does not take responsibility for any errors, omissions or other liabilities that may arise from the provision or subsequent use of such information.

Copyright

The material on this website is subject to ISO and IAF copyright – All rights reserved

Therefore and unless otherwise specified, no part of these ISO / IAF publications may be reproduced or utilized (including reproduction in whole or in part to another Internet site), in any form or by any means, electronic or mechanical, including photocopying, microfilm, scanning, etc., without permission in writing from the publishers.

Further reading:

The ISO Policy Committee for Conformity Assessment (ISO/CASCO) and the International Accreditation Forum (IAF) have developed documents relating to certification, accreditation and the auditing of quality management systems.  These are available from ISO or the IAF, or from your national ISO member body or IAF member body.

Requests should be addressed to:

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