An informative free brochure to ISO 9001 that clarifies some of the misconceptions around its implementation and use.
For organizations looking to improve the quality of their products and services and consistently meet customer expectations, the ISO 9000 family has the answer. Bringing together some of ISO’s best-known standards, it addresses various aspects of quality management and helps organizations strengthen their approach to quality.
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What is the ISO 9000 family of quality management standards?
The ISO 9000 family includes ISO 9001, the world’s best-known standard for quality management systems, along with a range of supporting standards on quality management. All are developed by ISO/TC 176, ISO’s technical committee on quality management and quality assurance, and its subcommittees.
ISO’s seven quality management principles
ISO 9000, which sets out the fundamental concepts and vocabulary of quality management, also defines seven quality management principles that underpin all other standards in the ISO 9000 family. These include customer focus, leadership, the process approach and a commitment to continual improvement. Learn more about these principles in ISO’s brochure on quality management principles.
Providing a model to follow when setting up and operating a management system, find out more about how MSS work and where they can be applied.
Highlights from our store
- ISO 9000:2026Quality managementFundamentals and vocabulary
- ISO 9001:2026Quality management systemsRequirements
- ISO 9004:2018Quality managementQuality of an organization – Guidance to achieve sustained success
Sector-specific applications of ISO 9001
ISO has a range of standards for quality management systems that are based on ISO 9001 and adapted to specific sectors and industries. These include:
- Medical devices — Quality management systems — Requirements for regulatory purposes
- Quality management systems — Particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government
- Quality management systems — Guidelines for the application of ISO 9001 in local government
- Railway applications — Railway quality management system — ISO 9001:2015 and specific requirements for application in the railway sector
- Petroleum, petrochemical and natural gas industries — Sector-specific quality management systems — Requirements for product and service supply organizations
- Software engineering — Guidelines for the application of ISO 9001:2015 to computer software
This brochure provides useful information to help you get started with ISO 9001
Visit the Technical Committee's own website for more information.
