ISO/TC 314 Annual Forum - Summary

The number of registrants exceeded 480, which is a sign that care is a critical issue worldwide.

Osamu Yoshida, Councillor for the Minister in the Ministry of Health, Labour and Welfare of Japan, provided the keynote address. He explained that the "Community-based Integrated Care System" is a way for older persons to live the rest of their lives in their own ways in environments familiar to them, even if they require long-term care. 

He also mentioned that Japan is moving towards a dementia-inclusive society.

Patricia Sparrow (Australia) gave her speech about ageism. She emphasized that a typical example of ageism is care providers who don't listen to the needs of older persons. These providers make assumptions about older persons and deliver services they think are best for them. She stressed the importance of listening to the needs of older persons without assumptions.

Allison M. Williams (Canada) noted that many family members care for recipients while working. She explained that flexible work arrangements for carer employees, as outlines in ISO 25551:2021, "Ageing Societies - General Requirements and Guidelines for Carer-Inclusive Organizations", are effective.

Ian Kenneth Grant Sherriff (UK) highlighted that oral health in persons with dementia is a key factor in maintaining their overall health. Public activities can effectively support this, and he explained Plymouth, UK's "Dementia Friendly Dentistry Project" in detail.

Peh Kim Choo (Singapore) introduced the "Care Coordination Ring", which consists of care recipients and families, healthcare professionals, and system representatives. She emphasized that this approach is key to meeting care recipients needs and preferences.

Kevin Groombridge (UK) delivered the final presentation. He explained a UK policy initiative to develop registered inspection bodies for improving care inspections using an evidence-based methodology that supports continuous improvement.

 

Lessons learned from the two sessions #3

• By the third-party inspection, care services can be improved
• In the UK, there has been a move to develop registered inspection bodies to improve care inspection using an "evidence-based" methodology that supports continuous improvement
• ISO 25557 can be the baseline document to improve quality of care

These presentations, moderated by Hajime Yamada (Japan), and the following panel discussions, moderated by Hiroshi Sato (Japan), delivered coherent messages to the audience:

• High-quality care starts with meeting the needs of care recipients and their family members
• Care recipients and their families should not be isolated. They need appropriate support from neighbours, governments, and other organizations
• The "Community-based Integrated Care System" in Japan and the "Care Coordination Ring" in Singapore are excellent examples of supporting care recipients and their families
• Third-party inspections can improve care services

 

To view the video, click here: https://aist.box.com/s/yk1z3d4kt7748htf4wgi2vbk5lkkwys0

To view the presenter materials Q&A, click here https://aist.box.com/s/3s5vv90b5d2oqt5k7m258bgphishhq0u