News and updates

  • CIRQ Announces Recertification of ICF to ISO 20252 Standard

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that ICF Incorporated has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • CIRQ Announces Recertification of EurekaFacts to ISO 20252 Standard

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that EurekaFacts has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • Einladung zum VMÖ Workshop am 19.2.2021

    Projektmanagement anhand der ISO 20252 – Internationale Norm für Markt- und Meinungsforschung

    Jedem Marktforscher und jeder Marktforscherin ist die ISO Norm ein Begriff. Tatsächlich kennen aber nur wenige die Inhalte der Norm. Dieser Online Workshop ist daher eine gute Gelegenheit, sich in zwei Stunden mit dem Thema Qualitätsmanagement auseinander zu setzen.

  • CIRQ Announces Recertification of ICF to ISO 20252 Standard

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that ICF Incorporated has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • CIRQ Announces Recertification of Reason Research to New ISO 20252 Standard

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that Reason Research has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • CIRQ Announces Recertification of Cint Australia to New ISO 20252 Standard

    Washington, D.C., November 11, 2020 – CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that Cint Australia, has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • CIRQ Announces Recertification of Stable Research to New ISO 20252 Standard

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that Australia-based Stable Research has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • CIRQ Announces Recertification of Reason Research to New ISO 20252 Standard

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that Reason Research has been recertified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • CIRQ Announces ISO 20252 Certification of Mongolian Marketing Consulting Group

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has awarded certification to Mongolian Marketing Consulting Group (MMCG) for compliance to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.

  • Nueva norma de calidad en la investigación de mercado

    La versión en español de la nueva ISO 20252 estará disponible a finales de julio. Entre otras mejoras, presenta una mayor alineación con los requisitos de la ISO 9001, simplifica los estándares de calidad existentes, consolida los principios éticos, actualiza los requisitos a las nuevas tecnologías y aporta más flexibilidad.

  • Lo standard di qualità ISO 20252:2019 Market, opinion and social research, è stato aggiornato

    1° Marzo 2019: La commissione tecnica ISO/TC 225 ha il piacere di annunciare che la norma ISO 20252:2019 Market, opinion and social research, including insights and data analytics -- Vocabulary and service requirements, è stata pubblicata. La revisione completa di questa norma, ha lo scopo di aiutare i ricercatori e gli acquirenti delle ricerche a sostenere e incoraggiare i più elevati livelli di qualità nella fornitura di servizi di mercato, di opinione e di ricerca sociale, compresi gli approfondimenti e analisi dei dati.

  • ISO 20252:2019 La norma de calidad para la investigación mercado, social y de la opinión ha sido recientemente revisada

    1 de marzo de 2019: El comité ISO/TC 225 Investigación de mercado, social y de la opinión se complace en anunciar que ISO ha publicado la Norma ISO 20252:2019 Investigación de mercado, de opinión y social, incluidos los conocimientos y el análisis de datos - Vocabulario y requisitos de servicio. Esta revisión integral está dirigida a ayudar a los investigadores y a los clientes de la investigación a respaldar y alentar niveles de calidad más altos y más consistentes en la prestación de servicios de investigación de mercado, social y de la opinión, incluyendo insights y el análisis de datos.

  • ISO 20252:2019 Market, opinion and social research standard of quality has been newly revised

    March 1, 2019: The ISO/TC 225 Market, Opinion, and Social Research committee is pleased to announce that ISO 20252:2019 Market, opinion and social research, including insights and data analytics -- Vocabulary and service requirements has been published by ISO. This comprehensive revision aims to help researchers and research buyers support and encourage higher and more consistent levels of quality in the provision of market, opinion, and social research services including insights and data analytics.

  • ISO 20252 tackles market research with confidence

    From helping companies to develop and promote products and services, to analysing our behaviour as consumers, market research contributes to many aspects of modern life. But does it always? And is it global and consistent? The newly updated ISO 20252 will ensure it delivers on promise.

  • CIRQ Announces ISO 20252 Certification of Copley Focus Centers and National Field and Focus

    CIRQ, an International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has awarded certification to Copley Focus Centers and National Field and Focus, qualitative marketing research operations located in Boston, MA, and Framingham, MA, respectively, for compliance to the ISO 20252 - Market, Opinion and Social Research Standard.

  • Summary of Upcoming Changes to ISO 20252

    The Marketing Research Society in the UK issued a 20 minute webinar summarising forthcoming changes to the ISO 20252 standard as part of their consultations with UK certified organisations and the certified bodies.

  • "One of the best investments I have ever made"

    Olaf Hofmann is Managing Director of Skopos and on behalf of the DGOF member of the German-speaking committee on international ISO standardization. Recently, in Mexico City, he approved a redraft of ISO standard 20252, which was developed specifically for market research and is now also intended to reflect modern technologies such as automation and the handling of big data. His own institute has recently been certified.

  • „Ihr müsst euch damit beschäftigen“

    Dr. Holger Mühlbauer, Geschäftsführer des Bundesverbands IT-Sicherheit (Teletrust) und stellvertretender Vorsitzender des deutschsprachigen Begleitgremiums zur internationalen ISO-Normung, sieht die ISO-Norm als eine Möglichkeit die Anforderungen der DSGVO zu erfüllen. Nach der Verabschiedung eines Entwurfs für eine Neufassung der ISO-Norm 20252, die für die Marktforschung entwickelt wurde, sieht er dringenden Handlungsbedarf. Er fordert: Beschäftigt euch damit.

  • Coming in early 2017: ISO 19731 Digital analytics and web analyses

    Over three days in October, research experts from around the world representing numerous countries and research associations gathered in Madrid at AENOR (Asociacion Espanola de Normalizacion y Certificacion), the Spanish Association for Standardisation and Certification.

  • Global Standards United!

    With fog enveloping London, representatives from around the world gathered at the Market Research Society (MRS) offices for a meeting of the ISO Technical Committee 225 (TC 225), which has responsibility for the market, opinion and social ISO research standards.

  • Global ISO Team Meets in Toronto to Finalize 19731 Digital Analytics Standard

    From October 7th to 9th 2015, ISO representatives from up to 18 countries will meet in Toronto to propose a draft of the ISO 19731 quality standard for Digital Analytics and Web Analyses in Market, Opinion and Social Research. This marks the second time that the global team meets in Toronto, the first being in 2010.

  • exëvo Proud to be the First Global Market Research Firm to Earn ISO 20252 Certification

    exëvo today announced to be the first global market research firm based in Asia Pacific region to achieve the ISO 20252:2006. It is amongst the handful of market research companies across the globe to have successfully achieved this Certification. With this certification exevo is the only MRO to have all the three quality certifications – ISO 20252:2006, ISO 270001:2005 and ISO 9001:2000.