Welcome to the SC 4 Quality Committee home page!
The SC 4 Quality Committee is the home for all things SC 4 Quality.
QC training & workshop, Hangzhou, China - October 30th, 2026
Open to all ISO/TC 184 experts
In-person training — registration is mandatory. Please register via both the registration page and our host’s website.
Click this link to download the flyer.
ISO/IEC Directives, Part 2, 2021
- Introduction vs scope
- Terms and definitions
- Provisions
- Referencing
Workshop: Figures, Tables, and more
Review of ISO and SC 4 documentary resources.
SC 4 checklists, the key points to fill them out.
Save the date! QC at 91st plenary
Please find below the updated QC schedule for the 91st plenary - a taste of a treasure hunt!
We'll use our usual QC Zoom meeting: https://iso.zoom.us/j/94705482988?pwd=dzl3ZWpsRzE1a2VEeWtVTUFNVDhEQT09
Europe & Americas - 10 minutes after the end of the SC 4 plenary, for a 20-minute session.
Monday 11 May 2026, QC toolkit
Thursday 14 May 2026, Referencing documents, the end of the mystery
Friday 15 May 2026, Quiz!
Asia & Europe - 30 minutes before the SC 4 plenary starts, for a 20-minute session
Tuesday 12 May 2026, QC toolkit
Wednesday 13 May 2026, Referencing documents, the end of the mystery
Thursday 14 May 2026, Quiz!
--
Véronique
Quality Café 2026 schedule
Join us to review your document or a rule, and ask any questions you may have.
We are offering two sessions for your convenience—choose the time that works best for you.
- 08.30 UTC - click this link to download the .ics
- 15.30 UTC - click this link to download the .ics
Due to my unavailability next week, the Quality Café is postponed to December 16.
I would like to hear your feedback on the 2025 QC activities, and I will also share the planned schedule for 2026.
https://iso.zoom.us/j/94705482988?pwd=dzl3ZWpsRzE1a2VEeWtVTUFNVDhEQT09
Welcome on board!
Today is STEP developer onboarding session!
Join us at Dejima Messe, room 110, starting at 9:00.
STEP developer onboarding hands-on session
Sunday 26 Oct'25, morning, in Nagasaki, Japan.
If you are interested please send me an email.
--
Véronique
Training on the ISO/IEC Directives, Part 2
followed by a practical workshop on Figures and Tables
Saturday 25 Oct'25, in Nagasaki, Japan.
Don’t miss the opportunity to take part in the training on the ISO/IEC Directives, Part 2, followed by a practical workshop on Figures and Tables, on Saturday, 25 October 2025, in Nagasaki, Japan.
This may be the last session I organize, as I’m reaching the end of my second term.
Registration for Nagasaki in-person QC workshop is now open. More info
https://iso.zoom.us/meeting/register/78VpE4LGSCeMGEpJha1sLg
--
Véronique
Little Rock QC Quiz
Try your luck with the Little Rock quiz!
Heads-up!
The eLearning module on Gender Responsive Standards (GRS), is mandatory for all ISO Chairs, Committee Managers, Convenors and Experts. If you haven’t done it yet, please complete the eLearning which is available in English, French, Russian and Spanish!
read more in the TMB COMMUNIQUE, No. 79 – March 2025
Save the date!
SC 4/QC week, 14 to 18 April 2025
We are offering two sessions for your convenience, choose the time that works for you:
Monday: Café and review of the week's schedule (30 minutes)
Tuesday: Introducing ISO House Style (30 minutes)
Wednesday: SC 4/QC Checklist (50 minutes) - In this session, we will demonstrate how to complete the checklist.
Thursday: Referencing (30 minutes)
Friday: Quiz and follow-up (30 minutes)
Little Rock 2025, quiz rules
Host
The Quiz is hosted by the ISO/TC 184/SC 4 Quality Committee.
Duration
The Quiz will take place from Sunday to Thursday.
Eligible participants
All ISO/TC 184/SC 4 members, except the Quality Committee Team (Changsoo Lee & Véronique Dubillot)
How to play
The forms will be distributed from Sunday 18th May and will also be available online. (see https://committee.iso.org/sites/tc184sc4/home/quality-committee.html).
Rules
Once the form is completed, give it to the QC convenor or submit it, and she will provide a follow-up to continue and resolve the enigma.
The first one to reply wins. (One in Little Rock and one for the rest of the world).
Good luck!
Quality Café 2025 schedule
Join us to review your document, a rule, ask any question....
We are offering two sessions for your convenience, choose the time that works for you:
The January morning session is scheduled for January 7: click this link to download the .ics file
- 08.30 UTC - click this link to download the .ics file
- 15.30 UTC - click this link to download the .ics file
Bonjour depuis l'AFNOR !
Ce matin j'interviens lors des Présiday, Pôle numérique, AFNOR Normalisation, dans la partie Success story en normalisation.
Alors ? Success ou pas success cette story ?
Hello from AFNOR!
My dear experts, this morning I'm speaking at Présiday, Pôle numérique, AFNOR Normalisation, in the Standardization success story section.
What do you think? Was the Quality Committee a success story or not?
--
Véronique
Morning Stavanger!
Today is Quality Committee workshop!
There's still one seat if you want to join us!
There are only 5 places left for the Stavanger QC workshop! Reserve your place now!
Ahead of the Stavanger meeting
Quality Workshop on ISO/IEC Directives, Part 2, 2021
Download the flyer!Where: Stavanger, Scandic Forus Hotel, only 10 seats in the room
When: October 18th 2024 - 09:00 am to 16:00 pm
Please note that only 10 seats are available
Please note that the lunch is not provided, we can have lunch buffet at the hotel. The cost is 395 NOK.
Registration is mandatory.Agenda:
9:00 to 12:00:
- Introduction vs Scope
- Provisions
- Terms and definitions
- Referencing
14h00 to 16h00:
Workshop: Figures, Tables and more
For any question please contact us Véronique Dubillot [AFNeT Services] & Changsoo Lee [KATS]
Thanks to Standards Norway for facilitating the workshop.
Seoul Quiz answers
| Question | Answer | Reference |
| Q1 - The title is composed of separate elements, each as short as possible, proceeding from the general to the particular | ||
| A - an introductory element, a main element | ||
| B - an introductory element, a main element, a complementary element | TRUE | ISO/IEC Directives, Part 2, 2021, 11.4 |
| C - a main element, a complementary element | ||
| Q2 - ISO spelling rule: use | ||
| D - analyse | TRUE | ISO House Style, Spelling |
| E - analyze | ||
| Q3 - ISO/IEC documents can take the form of | ||
| G - International Standard, Technical Specification, Publicly Available Specification, Guide, Technical Report | TRUE | ISO/IEC Directives, Part 2, 2021, Clause 3 |
| F - standard, Technical Specification, Publicly Available Specification, Guide, Technical Report | ||
| H - international standard, Technical Specification, Publicly Available Specification, Technical Report | ||
| 4. Q4 - Preferred verbal form to express a permission is | ||
| I - can | ||
| J - may | TRUE | ISO/IEC Directives, Part 2, 2021, 7.4 |
| K - might | ||
| 5. Q5 - ISO spelling rule: use | ||
| L - analogue | TRUE | ISO House Style, Spelling |
| M - analog | ||
| 6. Q6 - When an undated reference is to all parts of a series | ||
| N - use the standard identifier shall be followed by “(all parts)” in the lists of documents in the Normative references clause and in the Bibliography. | TRUE | ISO/IEC Directives, Part 2, 2021, 10.4 |
| O - use the form “the ISO xxxx series” or "the IEC xxxx series" in the lists of documents in th Normative references clause and in the Bibliography. | ||
| Q7 - By default, figures are numbered with | ||
| D - Arabic numerals | TRUE | ISO/IEC Directives, Part 2, 2021, 28.3.1 |
| B - Roman numerals | ||
| Q8 - ISO spelling rule: use | ||
| C - color | ||
| G - colour | TRUE | ISO House Style, Spelling |
| Q9 - Figures shall be language neutral | ||
| O - TRUE | TRUE | ISO/IEC Directives, Part 2, 2021, 28.5.3 |
| E - FALSE | ||
| Q10 - Names of countries, territories and currencies: use | ||
| P - the Republic of Korea (ROK) | TRUE | ISO House Style, Names of countries, territories and currencies |
| E - South Korea | ||
| Q11 - Notes to figures are | ||
| C - not allowed | ||
| G - allowed | TRUE | ISO/IEC Directives, Part 2, 2021, 28.5.4 |
| Q12 - Use “...............” with “shall” or the imperative form to express a requirement. | ||
| A - in accordance with | TRUE | ISO House Style, In accordance with or according to |
| F - according to | ||
| Q13 - Flowcharts shall be prepared in accordance with | ||
| B - ISO/TR 23276 | ||
| P - ISO 5807 | TRUE | ISO/IEC Directives, Part 2, 2021, 28.6.4 |
| Q14 - A vocabulary is the only ISO document that can have terminological entries in clauses other than Clause 3 | ||
| S - TRUE | TRUE | ISO House Style, Vocabulary documents |
| Q - FALSE | ||
| Q15 - In the simple template, the patent statement belongs to | ||
| W - the Introduction | ||
| T - the Foreword | TRUE | ISO Simple template |
| Q16 - hanging paragraphs are fully encouraged | ||
| Y - TRUE | ||
| N - FALSE | TRUE | ISO/IEC Directives, Part 2, 2021, 23.3.3 |
| Q17 - Informative annexes may contain optional requirements. | ||
| T - TRUE | TRUE | ISO/IEC Directives, Part 2, 2021, 20.2 |
| Z - FALSE | ||
| Q18 - Sources of terminological entries are | ||
| Q - normative | ||
| S - informative | TRUE | ISO House Style, References in Clause 3 (Terms and definitions) |
| Q19 - What is the title of our TC? | ||
| W - Industrial automation systems and integration | ||
| K - Automation systems and integration | TRUE | https://www.iso.org/committee/54158.html |
| Q20 - The Terms and definitions clause is a normative element. | ||
| D - TRUE | TRUE | ISO/IEC Directives, Part 2, 2021, 16.2 |
| E - FALSE | ||
| Q21 - A note to a terminological entry can contain requirement. | ||
| V - TRUE | TRUE | ISO/IEC Directives, Part 2, 2021, 16.5.9 |
| B - FALSE | ||
| Q22 - Per Plain English requirement , Include no more than | ||
| E - 25 words per sentence. | ||
| F - 15 words per sentence. | ||
| G - 20 words per sentence. | TRUE | ISO House Style, Plain English |
| Q23 - The Scope shall not contain | ||
| T - requirements, permissions or recommendations. | TRUE | ISO/IEC Directives, Part 2, 2021, 14.5 |
| W - requirements or permissions. | ||
| X - recommendations. | ||
| Q24 - Terminological entries shall be drafted in accordance with | ||
| E - ISO 690 | ||
| X - ISO 7000 | ||
| U - ISO 10241-1 | TRUE | ISO/IEC Directives, Part 2, 2021, 16.5.2 |
| Q25 - The Quality Committee hosts a Quality Café | ||
| G - the 2nd Tuesday each month! Join us! | TRUE | https://committee.iso.org/sites/tc184sc4/home/quality-committee.html |
Workshop "Figures, Tables and more" replay in June 2024.
Vote for your preferred slot!
Seoul SC 4 meeting Mega Quiz!
Team competition between the working groups throughout the week
Rules are available at this url.
Quality Workshop on ISO/IEC Directives Part 2, Seoul, May 10, 2024
The ISO/TC 184/SC 4 Quality Committee and KATS are inviting you to a Quality Workshop on ISO/IEC Directives, Part 2.
Where: 7, Nambusunhwan-ro, 319-gil, Seocho-gu, Seoul
KCL 2F, room K
https://maps.app.goo.gl/sJaFmSVdyJNvGuWN8
When: May 10th 2024 - 10:00 am to 17:00 pm
For any question please contact us Véronique Dubillot [AFNeT Services] & Changsoo Lee [KATS]
Quality Café 2024 schedule
Join us to review your document, a directive, ask any question....
We are offering two sessions for your convenience, choose the time that works for you:
- 08.30 UTC - click this link to download the .ics file
- 15.30 UTC - click this link to download the .ics file
Breaking News!
New training session
ISO/IEC Directives, Part 2, 2021 training 1 (Saratoga Springs replay) (virtual)
Tuesday 2nd, Wednesday 3rd, Friday 5th April, 1.30 pm to 2.20 pm UTC - target: Newbies.
Click here to download the ICS
- Training material review,
- Evaluation quiz,
- Scope and Introduction overview,
- Provisions overview,
- References overview,
- Terms and definitions overview,
- Final quiz,
- Q&A.
On-demand session can be obtained emailing me.
Quality Café 2023 schedule
Join us to review your document, a directive, ask any question....
We are offering two sessions for your convenience, choose the time that works for you:
- 08.30 UTC - click this link to download the .ics file
- 15.30 UTC - click this link to download the .ics file
Morning Saratoga Springs!
Saratoga Springs quiz answers
All the statements are true ;)
| Statement | Reference |
| A vocabulary document is the only ISO document that can have terminological entries in clauses other than Clause 3. | ISO House Style |
| According to ISO 3166, write "Vietnam" is not permitted. | OBP |
| In ISO documents, the words “formula” (singular) and “formulae” (plural) are used when referring to all types of equations, relations, inequalities, expressions and other mathematical forms. | ISO House Style |
| Use "In accordance with" with shall or the imperative form to express a requirement. | ISO House Style |
| These are called em dash (—) and en dash (–). | ISO House Style |
| Use words if a number starts a sentence. EXAMPLE “Eleven samples should be taken”. |
ISO House Style |
| Writing “31 October 2020” is correct | ISO House Style |
| When an undated reference is to all parts of a series, the standard identifier shall be followed by “(all parts)” in the lists of documents in the Normative references clause and in the Bibliography and the form “the ISO xxxx series shall be used in the text. | ISO/IEC Directives, Part 2, 2021 |
| Footnotes to terminological entries are not permitted | ISO/IEC Directives, Part 2, 2021 |
| Imprecise references such as “the following clause” or “the figure above” shall not be used. | ISO/IEC Directives, Part 2, 2021 |
Morning Saratoga Springs!
Morning Saratoga Springs!
Training is on going, every morning from 7.30 to 8.00
- Training material review, evaluation quiz, Scope and Introduction overview
- Provisions overview
- References overview
- References overview (continued)
- Terms and definitions overview, Final quiz, Q&A
Saratoga Springs agenda October 2023
On site:
Sunday 22nd October, 15:30 to 17:00, regular QC session. Attendees: all SC 4 experts.
- Checklist issue in progress
- Starter kit presentation
- Quiz presentation. (click this link to download the rules),
- Board games
ISO/IEC Directives, Part 2, 2021 training (on site)
target: Newbies
|
Monday Oct.23rd 07:30 ET |
Tuesday Oct. 24th 07:30 ET |
Wednesday Oct. 25th 07:30 ET |
Thursday Oct. 26th 07:30 ET |
Friday Oct.27th 07:30 ET |
|
Training agenda review |
Provisions overview |
References overview |
References Terms and |
Final quiz, Q&A |
ISO/IEC Directives, Part 2, 2021 training (virtual)
Week 41 (starting Tuesday 10th October) - target: Newbies.
We are offering two sessions for your convenience, choose the time that works for you.
|
Tuesday Oct.10th click to download the calendar event. |
Wednesday Oct. 11th click to download the calendar event. |
Thursday Oct. 12th click to download the calendar event. |
Friday Oct.13th click to download the calendar event. |
|
Training agenda review |
References overview |
References Terms and |
Final quiz, Q&A |
Saint-Denis quiz answers
All the statements are true. See below the references in the ISO/IEC Directives, Part 2, 2021.
| Statement | Reference |
| Do not use “must” as an alternative for “shall”. This avoids confusion between the requirements of a document and external constraints | ISO/IEC Directives, Part 2, 2021, 7.2 Table 3 |
| “May” signifies a permission expressed by the document, whereas “can” refers to the ability of a user of the document or to a possibility open to him/her | ISO/IEC Directives, Part 2, 2021, 7.4 Table 5 |
| Negative permissions are ambiguous and should not be used. Rather than using negative permissions, either rewrite the sentence to state what is permitted, or rewrite as a requirement/recommendation not to do something. | ISO/IEC Directives, Part 2, 2021, 7.4 Table 5 |
| When an undated reference is to all parts of a series: the form “the ISO xxxx series” shall be used in the text. | ISO/IEC Directives, Part 2, 2021, 10.4 |
| Within the text, references to specific elements (e.g. clauses or subclauses, tables and figures) of a referenced document shall always be dated. | ISO/IEC Directives, Part 2, 2021, 10.5 |
| Terms and definitions should be listed according to the hierarchy of the concepts. | ISO/IEC Directives, Part 2, 2021, 16.4 |
| A single note to entry shall be numbered. | ISO/IEC Directives, Part 2, 2021, 16.5.9 |
| A document given as a source of a terminological entry is informative. | ISO/IEC Directives, Part 2, 2021, 16.5.10 |
| Notes and examples shall not contain requirements or any information considered indispensable for the use of the document, for example instructions (imperative mood), recommendations or permission. | ISO/IEC Directives, Part 2, 2021, 24.5 |
| Each figure, table, formula shall be explicitly referred to within the text. | ISO/IEC Directives, Part 2, 2021, 28.4 (29.4, 27.4) |
Super Meeting QC Agenda
Join us at the Thursday Workshop, 5 pm.
Agenda:
- SC's Quality approach (Policies, Culture, Communication).
- Common Quality Paint Points
- How to increase Quality?
Let's play! (Board Game, Find the seven mistakes)
Quiz Awards
Do not forget to return the Quiz form by Thursday afternoon break. (Quiz rules)
More information about the Super Meeting on the ISO/TC 184 page
December 13th 2022 Quality Café session
The two sessions (8.30 UTC and 4.30 UTC) will be extended to replay the workshop:
Deriving supporting content from the technical content of standards documents
84th plenary meeting, Hamamatsu, Japan
Workshops (hybrid)
The Hamamatsu Quality Committee week agenda is available! (click this title or the image below to display the PDF document)
The Spring 2022 Quality Committee week agenda is available!
Save the date, from 25th of April to 29th of April, we have scheduled two sessions for the convenience of all.
Morning 8 am UTC for Asia and Europe, and Afternoon 4 pm UTC for Europe and US.
We have planned:
- A new workshop: An overview of the "Plain English".
- Two replays of the major workshops: "References, overview" and "Terms and definition, overview".
- Two update and news session: the replays of "Update of The ISO/IEC Directives, Part 2, 2021" and a new one: ISO/TC 184/SC 4/QC Checklists.
Use this link to the agenda.
Request an invite: Please send an email to [email protected], with date and time of the chosen session.
Updated checklists are available!
The three checklists have been merged into one excel document.
The ISO checklist has been incorporated and the decision record has been reworked bringing more coherence to the process.
Try it now! Do not hesitate to report us any issues!
Quality Café, 2022 schedule
every two months, 25 minutes session to discover the drafting standard material.
- February, 8th 8.30 am and 4.30 pm
- April, 12th 7.30 am and 3.30 pm
- June, 14th 7.30 am and 3.30 pm
- October, 11th 7.30 am and 3.30 pm
- December, 13th 8.30 am and 4.30 pm
Need a meeting notice? Choose a session and send us an email.
Follow us in the Quality Forum!
Workshop Materials
Training Materials
STEP development training
Quality Snapshot