Bridging the Skills Gap. Attracting, Recruiting and Retaining Diverse Talent in ITSM

By Georgina Otubela on
Bridging the Skills Gap. Attracting, Recruiting and Retaining Diverse Talent in ITSM

During a recent micro meeting, a panel formed of committee members discussed the skills gap affecting various industries due to the rapidly evolving technological landscape. This issue is of particular concern within Information Technology, and Service Management.

This article aims to follow up on some actions taken since the discussion. We want to thank Georgina Otubela, a panellist and brand-new committee member, for her valuable contribution. 

A recent report by Forbes highlighted that 93% of UK businesses acknowledge the existence of a significant skills gap, with 42% attributing it to the rapid advancement of technologies like AI, data analytics, and cloud computing. This appears to be a global statistic. Read on to learn more about how we can manage this.

See the enclosed article for more information on the discussion and suggested actions for each of us. 

Click HERE for Georgina's article