ISO/IEC 30105-3 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 3: Measurement framework (MF) and organization maturity model (OMM)
ISO/IEC 30105-3 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 3: Measurement framework (MF) and organization maturity model (OMM)