Understanding our customers and putting them at the centre of everything we do.

An introduction to Sustainable Finance

Standards need consumers and consumers need standards - we needed new creative and flexible ways of working to enable consumer stakeholders to want to engage in developing and using British Standards.

BSI | British Standards Institution (United Kingdom)

Priority:
1.2

In search of stronger connection and active listening

Implementation of new tools to better meet the needs of our customers.

INTECO | Instituto de Normas Técnicas de Costa Rica (Costa Rica)

Priority:
1.2

Foundation research and education on standardization

An integrated approach to our various customers.

NEN | Royal Netherlands Standardization Institute (Netherlands)

Priorities:
1.1
1.2