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ISO 24512:2007 provides guidelines for the management of drinking water utilities and for the assessment of drinking water services.

ISO 24512:2007 is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

ISO 24512:2007 addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

The following are within the scope of ISO 24512:2007:

  • the definition of a language common to different stakeholders;
  • the definition of the components of drinking water supply systems;
  • guidelines for the management of drinking water utilities;
  • guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.


General information

  • Status :  Published
    Publication date : 2007-12
  • Edition : 1
    Number of pages : 54
  • :
    ISO/TC 224
    Service activities relating to drinking water supply, wastewater and stormwater systems
  • 13.060.20
    Drinking water
    93.025
    External water conveyance systems

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