Key areas for consumers
ISO/IEC Guides prepared by COPOLCO
The full list of guides developed by COPOLCO is available in our Standards catalogue.
COPOLCO is also contributing to ISO/IEC Guide 71, Guidelines for standards developers to address the needs of older persons and persons with disabilities.
Examples of consumer participation and member case studies
ISO has created a directory of case studies that show how members are involving consumers in their work.
There is also a publicly-accessible information area where members share resources on a range of topics including privacy in the digital economy, ethical use of data, uses of Artificial Intelligence and enabling consumer participation.
ISO has guidance for national standards bodies on engaging stakeholders and building consensus.