Approved Work Item
ISO/AWI 47001
Children’s rights — Child helpline management systems — Requirements
Reference number
ISO/AWI 47001
ISO/AWI 47001
Edition 1
© ISO 2026
Approved Work Item
Abstract
This document provides requirements and recommendations for the provision of rights-based child helplines. It is intended to enable organizations to provide child helpline services that are: rights-based advocates for children facilitators of meaningful child and youth participation reliable safe accessible child centred accountable responsibly and effectively operated in emergency settings. This document is intended for use by any organization providing child helplines, including government agencies, non-governmental organizations, charities and the private sector.
General information
-
Status: Under developmentStage: New project registered in TC/SC work programme [20.00]
-
Edition: 1
-
Technical Committee :ISO/TC 356
- RSS updates
