Abstract Preview

ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.


General information

  • Status :  Published
    Publication date : 2014-04
  • Edition : 1
    Number of pages : 11
  • :
    ISO/TC 228
    Tourism and related services
  • 03.080.30
    Services for consumers
    03.200.01
    Leisure and tourism in general

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