Abstract Preview

ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:

  • organizations seeking sustained success through the implementation of a quality management system;

  • customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;

  • organizations seeking confidence in their supply chain that their product and service requirements will be met;

  • organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;

  • organizations performing conformity assessments against the requirements of ISO 9001;

  • providers of training, assessment or advice in quality management;

  • developers of related standards.

ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.


General information

  • Status :  Published
    Publication date : 2015-09
    Corrected version (fr) : 2015-09
  • Edition : 4
    Number of pages : 51
  • :
    ISO/TC 176/SC 1
    Concepts and terminology
  • 01.040.03
    Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
    03.100.70
    Management systems
    03.120.10
    Quality management and quality assurance

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