Journeys into the World of ISO 31000

Case studies here are provided by members of the ISO/TC 262 community. If you have a case study to share, please contact your National Standards Body or the secretary of ISO/TC 262.


France: La Poste and ISO 31000

The first case study is a contribution from France by Françoise Gaucher who is Risk Manager Expert of Groupe La Poste. Also, she is the Chairperson to the French Mirror Committee to TC 262.

The French group La Poste, a major public company based on a multi-business model refers to ISO 31000 since 2015. The Group’s complexity, with some activities in decline and others in deep transformation, with information and data technologies increasing requires a soft approach clear to everybody to manage risk. The Group is facing new challenges as well as new requests for public services – reasons to use ISO 31000. The guideline was employed to help each branch of the Group to structure its own risk management. And, according to Françoise Gaucher, the new version of ISO 31000 will probably be the opportunity to improve the Framework and Process.

Case study 2017-06-09