This page provides standardization-related insights, technical analyses and key takeaway related to the projects of ISO/TC 228.

Further materials will be added following contributions from each working group.


 

ISO 22483:2020

Tourism and related services — Hotels — Service requirements

Committee Chair Manuel Otero highlights the wide applicability of the standard: 

ISO 22483 provides a common and attainable reference for all hotels in terms of quality service provision and has been developed considering the different types of hotels in the world, existing categorization systems, business models, sizes and services offered, as well as the current demands of guests and global trends.

For more information, see When the stars align: ISO 22483 is the all-new standard that takes the guess work out of hotel booking.