ISO 26362

Access panels in market, opinion and social research -- Vocabulary and service requirements

ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed.

ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).


  • This standard has been withdrawn. Requirements have  been moved to ISO 20252 Market, opinion and social research, including insights and data analytics — Vocabulary and service requirements
    ISO 26362:2009