The Objective is Quality
Year of publication: 2013
Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws.
No longer the concern of a small community of experts, even scientists and engineers working in the private sector will find that they will have to confront questions related to quality management in their day-to-day professional lives. This books offers such people an unique entry into the universe of quality management.