Abstract Preview

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.


General information

  • Status :  Published
    Publication date : 2015-09
    Corrected version (fr) : 2015-09
  • Edition : 5
    Number of pages : 29
  • :
    ISO/TC 176/SC 2
    Quality systems
  • 03.100.70
    Management systems
    03.120.10
    Quality management and quality assurance

Buy this standard

Format Language
PDF + ePub
PDF + ePub + Redline
Paper
PDF
  • CHF138

People also bought

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

Keep up to date with ISO

Sign up to our newsletter for the latest news, views and product information