Standards to help tourism recover post COVID-19
The ISO member for Spain, UNE, has developed national guidance to reinvigorate one if its most important sectors after an extended lockdown.
This standard was last reviewed and confirmed in 2019. Therefore this version remains current.
Abstract Preview
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
General information
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Status : PublishedPublication date : 2014-04
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Edition : 1Number of pages : 11
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- ICS :
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Services for consumers
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Leisure and tourism in general
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