ISO 14785:2014 Preview
Tourist information offices -- Tourist information and reception services -- Requirements
This standard was last reviewed and confirmed in 2019. Therefore this version remains current.
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
Buy this standard
|PDF + Color PDF + ePub|
|PDF + ePub|
A standard is reviewed every 5 years
Revisions / Corrigenda