ISO 9001 Auditing Practices Group
Welcome to the website of the ISO 9001 Auditing Practices Group.
This website has been established as an on-line source of papers and presentations on auditing QMSs. The ideas, examples and explanations given reflect the process-based approach that is essential for auditing the requirements of ISO 9001 Quality management systems - Requirements. The website is primarily aimed at QMS auditors, consultants and quality practitioners.
Feedback from users will be used by the ISO 9001 Auditing Practices Group to determine whether additional guidance documents should be developed, or if these current ones should be revised. Comments on the papers or presentations can be sent to the following email address: firstname.lastname@example.org.
The items listed under "QMS auditing topics" below have papers and presentations associated with them. Simply click on one of the links to view and download the relevant document.
The ISO 9001 Auditing Practices Group is constituted as an informal group of quality management system (QMS) experts, auditors and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).
The Co-Conveners of the ISO 9001 Auditing Practices Group are Mr Fei Yang (Deputy Director, CNAS, China) and Mrs Joana dos Guimarães Sá (from IQNet - the International Certification Network).
A sister web page for the Accreditation Auditing Practices Group has been established to provide guidance to accreditation auditors.
For further information please see: An introduction to the ISO 9001 Auditing Practices Group
QMS auditing topics for ISO 9001:2015
- Adding value
- Code of Conduct and Ethics
- Cultural Aspects
- Expected Outcomes
- Scope of ISO 9001, Scope of Quality Management System and Scope of Certification
- Technical Experts
- Two stage initial certification audit
2. Auditing General
- Added Value Audits versus Consultancy
- Audit Planning
- Audit Reports
- Audit Trail
- Deal with consultants
- Demonstrate conformity to the standard
- Effective use of ISO 19011
- Electronic documented information systems
- Evidence collection
- Nonconformity – Documenting
- Nonconformity – Review and closing
3. Auditing to ISO 9001:2015
- Customer Communications
- Customer Complaints
- Customer Feedback
- Design and Development Process
- External providers
- Internal audit
- Internal communication
- Measurement traceability
- Monitoring and measuring resources
- Organizational Knowledge
- Policy, objectives and management review
- Risk Based Thinking
- Service organizations
- Statutory and Regulatory requirements
- Top management
Document Revision Status Information for all the above documents
ISO and the International Accreditation Forum have published several documents related to QMS and auditing, which are listed below. These are available from ISO or the IAF, or from your national ISO member body or IAF member body.
 ISO 9000:2015, Quality management systems - Fundamentals and vocabulary
 ISO 9001:2015, Quality management systems - Requirements
 ISO 9004:2009 Managing for the sustained success of an organization – A quality management approach
 Guidance documents on ISO 9001 from ISO/TC 176 SC2
(These may be downloaded, for free, from https://committee.iso.org/home/tc176sc2 )
 ISO/IEC 17000:2004, Conformity assessment - Vocabulary and general principles
 ISO 19011:2011, Guidelines for auditing management systems
 ISO/IEC 17021-1:2015, Conformity assessment -- Requirements for bodies providing audit and certification of management systems -- Part 1: Requirements
 ISO SME Handbook, ISO 9001:2015 for Small Enterprises – What to do? Advice from ISO/TC 176
 ISO 9001:2000 - What does it mean in the supply chain?
 IAF mandatory documents which may be downloaded, for free, from the IAF's mandatory documents web site:
© Copyright ISO & IAF 2017 – All rights reserved
Abbreviations and Definitions
On this website the following abbreviations are commonly used:
Auditee = the organization being audited
CAB = Conformity Assessment Body
NCR = Non-conformity report
QMS = Quality management system
Useful web sites:
http://www.iaf.nu/ for the International Accreditation Forum (IAF)
http://www.iso.org/ for the International Organization for Standardization (ISO)
https://committee.iso.org/home/tc176sc2/ for ISO/TC 176, Sub-committee no.2, Quality Systems (ISO/TC 176/SC 2)
The contributions on this website have not been subject to an endorsement process by the International Organization for Standardization (ISO), ISO Technical Committee 176 or the International Accreditation Forum (IAF).
The information contained on this website is available to the public for educational and communication purposes and the ISO 9001 Auditing Practice Group does not take responsibility for any errors, omissions or other liabilities that may arise from the provision or subsequent use of such information.
The material on this website is subject to ISO and IAF copyright – All rights reserved
Therefore and unless otherwise specified, no part of these ISO / IAF publications may be reproduced or utilized (including reproduction in whole or in part to another Internet site), in any form or by any means, electronic or mechanical, including photocopying, microfilm, scanning, etc., without permission in writing from the publishers.
Requests should be addressed to:
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