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ISO 9001 Auditing Practices Group
Welcome to the website of the ISO 9001 Auditing Practices Group.
This website has been established as an on-line source of papers and presentations on auditing QMSs. The ideas, examples and explanations given reflect the process-based approach that is essential for auditing the requirements of ISO 9001 Quality management systems - Requirements. The website is primarily aimed at QMS auditors, consultants and quality practitioners.
The papers and presentations that make up the content of this website are not definitive. They reflect a number of different views in QMS auditing. As such, their content may not always be consistent. It is not intended that the website's content will be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants or practitioners have to follow.
Feedback from users will be used by the ISO 9001 Auditing Practices Group to determine whether additional guidance documents should be developed, or if these current ones should be revised. Comments on the papers or presentations can be sent to the following email address: herick.lopez@bqsenergy.com
The items listed under "QMS auditing topics" below have papers and presentations associated with them. Simply click on one of the links to view and download the relevant document.
The ISO 9001 Auditing Practices Group is constituted as an informal group of quality management system (QMS) experts, auditors and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).
The Co-Conveners of the ISO 9001 Auditing Practices Group are Mr Fei Yang (Deputy Director, CNAS, China) and Mrs Joana dos Guimarães Sá (from IQNet - the International Certification Network).
A sister web page for the Accreditation Auditing Practices Group has been established to provide guidance to accreditation auditors.
For further information please see: An introduction to the ISO 9001 Auditing Practices Group
QMS auditing topics for ISO 9001:2015
1. General
- Adding value
- Code of Conduct and Ethics
- Cultural Aspects
- Expected Outcomes
- Impartiality
- Technical Experts
- Two stage initial certification audit
Zip file of all the above documents
2. Auditing General
- Added Value Audits versus Consultancy
- Audit Planning
- Audit Reports
- Auditing Digital Processes
- Checklist
- Deal with consultants
- Demonstrate conformity to the standard
- During disruptive events
- Effective use of ISO 19011
- Effectiveness
- Evidence collection
- Nonconformity – Documenting
- Nonconformity – Review and closing
- Remote Audits
Zip file of all the above documents
3. Auditing to ISO 9001:2015
- Competence
- Context
- Customer Communications
- Customer Complaints
- Customer Feedback
- Design and Development Process
- External providers
- Improvement
- Internal audit
- Internal communication
- Measurement traceability
- Monitoring and measuring resources
- Organizational Knowledge
- Policy, objectives and management review
- Processes
- Resources
- Risk Based Thinking
- Scope and Applicability
- Service organizations
- Statutory and Regulatory requirements
- Top management
Zip file of all the above documents
Document Revision Status Information for all the above documents
Further reading:
The ISO Policy Committee for Conformity Assessment (ISO/CASCO) and the International Accreditation Forum (IAF) have developed documents relating to certification, accreditation and the auditing of quality management systems. These are available from ISO or the IAF, or from your national ISO member body or IAF member body.
© Copyright ISO & IAF – All rights reserved
What's New
23 February 2023
20th Anniversary of ISO 9001 Auditing Practices Group
This year we will celebrate the 20th Anniversary of ISO 9001 Auditing Practices Group who had its first meeting on February 23, 2003, with the aim to provide informational support to QMS auditors, consultants and quality practitioners. His members are recognized ISO/TC 176 audit experts from around the world, as well as nominated experts from IAF and ISO/CASCO, working on a volunteer basis.
The group was established along with the Accreditation Auditing Practices Group (AAPG). During its work, more than 50 papers have been published containing useful explanations regarding almost all aspects of the audit of quality management systems. These documents have been well received by the professional community. Today the APG team, a blend of founding members and newer participants is confidently looking forward, gathering global information on new needs and challenges, developing papers dedicated to the use of digital technologies, looking at other modern approaches to the audit process, while at the same time updating the existing papers for their continued relevance. This year we want to know more about these initial times, learn with the people that wrote the papers and have their views about the present and future challenges of auditing.
01 November 2022
We are pleased to welcome Herick Lopez as the Secretary of the ISO 9001 Auditing Practices Group. We are grateful to Charles Corrie for the excellent service he has provided to the APG since its initiation in 2003.
1 June 2022
Competence is part of the backbone of any organization. The APG paper giving guidelines on auditing "Competence" has been revised to provide an expanded view in relation to competence requirements throughout the entire body of ISO 9001 requirements.
7 June 2021
A revised, 2nd edition, of the paper on auditing "Statutory and regulatory requirements" in ISO 9001 has been added under "Auditing to ISO 9001:2015"
21 January 2021
A new paper on auditing to ISO 9001 "During disruptive events" (e.g. during the current COVID 19 pandemic) has been added under the "Auditing General" section.
Translations
Translations of some of the APG's papers can be found at:
Spanish/Español
( ver: Documentos Información Pública)
Useful web sites:
http://www.iaf.nu/ for the International Accreditation Forum (IAF)
http://www.iso.org/ for the International Organization for Standardization (ISO)
https://committee.iso.org/home/tc176sc2/ for ISO/TC 176, Sub-committee no.2, Quality Systems (ISO/TC 176/SC 2)
Abbreviations and Definitions
On this website the following abbreviations are commonly used:
Auditee = the organization being audited
CAB = Conformity Assessment Body
NCR = Non-conformity report
QMS = Quality management system
Disclaimer
The contributions on this website have not been subject to an endorsement process by the International Organization for Standardization (ISO), ISO Technical Committee 176 or the International Accreditation Forum (IAF).
The information contained on this website is available to the public for educational and communication purposes and the ISO 9001 Auditing Practice Group does not take responsibility for any errors, omissions or other liabilities that may arise from the provision or subsequent use of such information.
Copyright
The material on this website is subject to ISO and IAF copyright – All rights reserved
Therefore and unless otherwise specified, no part of these ISO / IAF publications may be reproduced or utilized (including reproduction in whole or in part to another Internet site), in any form or by any means, electronic or mechanical, including photocopying, microfilm, scanning, etc., without permission in writing from the publishers.
Requests should be addressed to:
ISO Copyright Office
1, Ch.de la Voie-Creuse
Case postale 56
CH-1211 Geneva 20
Switzerland
Fax +41 22 749 09 47
E-mail copyright@iso.org
IAF Secretary
Box 1811
Chelsea, Quebec
CANADA
J9B 1A0
Email: Secretary@iaf.nu
Phone: +1 (613) 454 8159
Web site: www.iaf.nu
