Каталог стандартов

03.080.30 - Services for consumers Including hotels, restaurants, washing, cleaning, removals, funerals, real estate, vehicle repair and servicing, furniture removals, services for elderly, sheltered housing services for elderly, sheltered housing, etc.

Services for dementia care, assisted living, смотри 11.020.10
Transport services and costs, смотри 03.220
Consumer information, смотри 97.020
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Стандарт и/или проект Этап ТК
ISO Guide 4:1975 [Withdrawn]
Preparation of standard methods of measuring performance of consumer goods (SMMP)
95.99 ISO/COPOLCO
ISO Guide 12:1977 [Withdrawn]
Comparative testing of consumer products
95.99 ISO/COPOLCO
ISO Guide 13:1977 [Withdrawn]
Operation and significance, for consumers, of marks of conformity with standards
95.99 ISO/COPOLCO
ISO/IEC Guide 36:1982 [Withdrawn]
Preparation of standard methods of measuring performance (SMMP) of consumer goods
95.99 ISO/COPOLCO
ISO/IEC Guide 37:1983 [Withdrawn]
Instructions for use of products of consumer interest
95.99 ISO/TMBG
ISO/IEC Guide 37:1995 [Withdrawn]
Instructions for use of products of consumer interest
95.99 ISO/COPOLCO
ISO/IEC Guide 37:2012
Instructions for use of products by consumers
90.60 ISO/COPOLCO
ISO/IEC Guide 46:1985 [Withdrawn]
Comparative testing of consumer products and related services -- General principles
95.99 ISO/COPOLCO
ISO/IEC Guide 46:2017
Comparative testing of consumer products and related services -- General principles
60.60 ISO/COPOLCO
ISO/R 189:1961 [Withdrawn]
Withdrawal of ISO/R 189-1961
95.99 ISO/TC 73
ISO/R 436:1965 [Withdrawn]
Withdrawal of ISO/R 436-1965
95.99 ISO/TC 73
ISO/R 526:1966 [Withdrawn]
Withdrawal of ISO/R 526-1966
95.99 ISO/TC 73
ISO 10377:2013
Consumer product safety -- Guidelines for suppliers
90.93 ISO/TMBG
ISO 10393:2013
Consumer product recall -- Guidelines for suppliers
90.60 ISO/TMBG
ISO 10667-1:2011
Assessment service delivery -- Procedures and methods to assess people in work and organizational settings -- Part 1: Requirements for the client
90.92 ISO/TC 260
ISO/AWI 10667-1 [Under development]
Assessment service delivery -- Procedures and methods to assess people in work and organizational settings -- Part 1: Requirements for the client
20.00 ISO/TC 260
ISO 10667-2:2011
Assessment service delivery -- Procedures and methods to assess people in work and organizational settings -- Part 2: Requirements for service providers
90.92 ISO/TC 260
ISO/AWI 10667-2 [Under development]
Assessment service delivery -- Procedures and methods to assess people in work and organizational settings -- Part 2: Requirements for service providers
20.00 ISO/TC 260
ISO 11107:2009
Recreational diving services -- Requirements for training programmes on enriched air nitrox (EAN) diving
90.93 ISO/TC 228
ISO 11121:2009 [Withdrawn]
Recreational diving services -- Requirements for introductory training programmes to scuba diving
95.99 ISO/TC 228
ISO 11121:2017
Recreational diving services -- Requirements for introductory programmes to scuba diving
60.60 ISO/TC 228
ISO 13009:2015
Tourism and related services -- Requirements and recommendations for beach operation
60.60 ISO/TC 228
ISO 13289:2011
Recreational diving services -- Requirements for the conduct of snorkelling excursions
90.93 ISO/TC 228
ISO 13293:2012
Recreational diving services -- Requirements for gas blender training programmes
90.93 ISO/TC 228
ISO 13687:2014 [Withdrawn]
Tourism and related services -- Yacht harbours -- Minimum requirements
95.99 ISO/TC 228
ISO 13687-1:2017
Tourism and related services -- Yacht harbours -- Part 1: Minimum requirements for basic service level harbours
60.60 ISO/TC 228
ISO 13687-2:2017
Tourism and related services -- Yacht harbours -- Part 2: Minimum requirements for intermediate service level harbours
60.60 ISO/TC 228
ISO 13687-3:2017
Tourism and related services -- Yacht harbours -- Part 3: Minimum requirements for high service level harbours
60.60 ISO/TC 228
ISO 13810:2015
Tourism services -- Industrial tourism -- Service provision
60.60 ISO/TC 228
ISO 13970:2011
Recreational diving services -- Requirements for the training of recreational snorkelling guides
90.93 ISO/TC 228
ISO 14452:2012
Network services billing -- Requirements
95.60 ISO/TMBG
ISO 14785:2014
Tourist information offices -- Tourist information and reception services -- Requirements
90.20 ISO/TC 228
ISO 17679:2016
Tourism and related services -- Wellness spa -- Service requirements
60.60 ISO/TC 228
ISO 17680:2015
Tourism and related services -- Thalassotherapy -- Service requirements
60.60 ISO/TC 228
ISO 18065:2015
Tourism and related services -- Tourist services for public use provided by Natural Protected Areas Authorities -- Requirements
60.60 ISO/TC 228
ISO 18295-1:2017
Customer contact centres -- Part 1: Requirements for customer contact centres
60.60 ISO/TMBG
ISO 18295-2:2017
Customer contact centres -- Part 2: Requirements for clients using the services of customer contact centres
60.60 ISO/TMBG
ISO 18513:2003
Tourism services -- Hotels and other types of tourism accommodation -- Terminology
90.92 ISO/TC 228
ISO/NP 18513 [Under development]
Tourism services -- Hotels and other types of tourism accommodation -- Terminology
10.99 ISO/TC 228
ISO 20245:2017
Cross-border trade of second-hand goods
60.60 ISO/TMBG
ISO/TS 20245:2014 [Withdrawn]
Cross-border trade of second-hand goods
95.99 ISO/PC 245
ISO/DIS 20325 [Deleted]
Service activities relating to drinking water supply and wastewater systems -- Stormwater management -- Guidelines for stormwater management in urban areas
40.98 ISO/TC 224
ISO 20410:2017
Tourism and related services -- Bareboat charter -- Minimum service and equipment requirements
60.60 ISO/TC 228
ISO 20488:2018
Online consumer reviews -- Principles and requirements for their collection, moderation and publication
60.60 ISO/TC 290
ISO/DIS 20771 [Under development]
Legal translation -- Requirements
40.20 ISO/TC 37/SC 5
ISO 21041:2018
Guidance on unit pricing
60.60 ISO/TMBG
ISO 21101:2014
Adventure tourism -- Safety management systems -- Requirements
90.20 ISO/TC 228
ISO/CD 21102 [Under development]
Adventure tourism -- Leaders -- Personnel competence
30.60 ISO/TC 228
ISO/TR 21102:2013
Adventure tourism -- Leaders -- Personnel competence
90.92 ISO/TC 228
ISO 21103:2014
Adventure tourism -- Information for participants
90.20 ISO/TC 228
ISO/DIS 21406 [Under development]
Tourism and related services -- Yacht harbours -- Essential requirements for luxury harbours
40.20 ISO/TC 228
ISO/FDIS 21416 [Under development]
Recreational diving services -- Requirements and guidance on environmentally sustainable practices in recreational diving
50.00 ISO/TC 228
ISO/FDIS 21417 [Under development]
Recreational diving services -- Requirements for training on environmental awareness for recreational divers
50.00 ISO/TC 228
ISO 21426:2018
Tourism and related services -- Medical spas -- Service requirements
60.60 ISO/TC 228
ISO/DIS 22059 [Under development]
Guidelines on consumer warranties and guarantees
40.20 ISO/PC 303
ISO/DIS 22483 [Under development]
Tourism and related services -- Accommodation: Hotels -- Service requirements.
40.60 ISO/TC 228
ISO/CD 22525 [Under development]
Tourism and related services -- Medical Tourism -- Services requirements
30.60 ISO/TC 228
ISO/CD 22876 [Under development]
Tourism and related services -- Supplementary charter holiday services and experiences
30.60 ISO/TC 228
ISO/DIS 23412 [Under development]
Indirect, temperature-controlled refrigerated delivery services -- Land transport of parcels with intermediate transfer
40.00 ISO/PC 315
ISO 24510:2007
Activities relating to drinking water and wastewater services -- Guidelines for the assessment and for the improvement of the service to users
90.60 ISO/TC 224
ISO 24513:2019
Service activities relating to drinking water supply, wastewater and stormwater systems -- Vocabulary
60.60 ISO/TC 224
ISO/TR 24514:2018
Activities relating to drinking water and wastewater services -- Examples of the use of performance indicators using ISO 24510, ISO 24511 and ISO 24512 and related methodologies
60.60 ISO/TC 224
ISO 24518:2015
Activities relating to drinking water and wastewater services -- Crisis management of water utilities
60.60 ISO/TC 224
ISO/TS 24520:2017
Service activities relating to drinking water supply systems and wastewater systems -- Crisis management -- Good practice for technical aspects
60.60 ISO/TC 224
ISO 24521:2016
Activities relating to drinking water and wastewater services -- Guidelines for the management of basic on-site domestic wastewater services
60.60 ISO/TC 224
ISO/TS 24522:2019
Event detection process: Guidelines for water and wastewater utilities
60.60 ISO/TC 224
ISO 24523:2017
Service activities relating to drinking water supply systems and wastewater systems -- Guidelines for benchmarking of water utilities
60.60 ISO/TC 224
ISO/TR 24524:2019
Service activities relating to drinking water supply, wastewater and stormwater systems -- Hydraulic, mechanical and environmental conditions in wastewater transport systems
60.60 ISO/TC 224
ISO/DIS 24527 [Under development]
Service activities relating to drinking water supply, wastewater and stormwater systems -- Guidelines on alternative drinking water service provision during a crisis
40.20 ISO/TC 224
ISO/FDIS 24536 [Under development]
Service activities relating to drinking water supply and wastewater systems -- Stormwater management -- Guidelines for stormwater management in urban areas
50.00 ISO/TC 224
ISO 24801-1:2007 [Withdrawn]
Recreational diving services -- Safety related minimum requirements for the training of recreational scuba divers -- Part 1: Level 1 -- Supervised diver
95.99 ISO/TC 228
ISO 24801-1:2014
Recreational diving services -- Requirements for the training of recreational scuba divers -- Part 1: Level 1 -- Supervised diver
90.20 ISO/TC 228
ISO 24801-2:2007 [Withdrawn]
Recreational diving services -- Safety related minimum requirements for the training of recreational scuba divers -- Part 2: Level 2 -- Autonomous diver
95.99 ISO/TC 228
ISO 24801-2:2014
Recreational diving services -- Requirements for the training of recreational scuba divers -- Part 2: Level 2 -- Autonomous diver
90.20 ISO/TC 228
ISO 24801-3:2007 [Withdrawn]
Recreational diving services -- Safety related minimum requirements for the training of recreational scuba divers -- Part 3: Level 3 -- Dive leader
95.99 ISO/TC 228
ISO 24801-3:2014
Recreational diving services -- Requirements for the training of recreational scuba divers -- Part 3: Level 3 -- Dive leader
90.20 ISO/TC 228
ISO 24802-1:2007 [Withdrawn]
Recreational diving services -- Safety related minimum requirements for the training of scuba instructors -- Part 1: Level 1
95.99 ISO/TC 228
ISO 24802-1:2014
Recreational diving services -- Requirements for the training of scuba instructors -- Part 1: Level 1
90.20 ISO/TC 228
ISO 24802-2:2007 [Withdrawn]
Recreational diving services -- Safety related minimum requirements for the training of scuba instructors -- Part 2: Level 2
95.99 ISO/TC 228
ISO 24802-2:2014
Recreational diving services -- Requirements for the training of scuba instructors -- Part 2: Level 2
90.20 ISO/TC 228
ISO 24803:2007 [Withdrawn]
Recreational diving services -- Requirements for recreational scuba diving service providers
95.99 ISO/TC 228
ISO 24803:2017
Recreational diving services -- Requirements for recreational diving providers
60.60 ISO/TC 228

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