Preparation of standard methods of measuring performance of consumer goods (SMMP)

Comparative testing of consumer products

Operation and significance, for consumers, of marks of conformity with standards

Guidelines for contactless delivery services

Preparation of standard methods of measuring performance (SMMP) of consumer goods

Instructions for use of products of consumer interest

Instructions for use of products of consumer interest

Instructions for use of products by consumers

Guidelines for virtual kitchen services

Comparative testing of consumer products and related services — General principles

Comparative testing of consumer products and related services — General principles

Withdrawal of ISO/R 189-1961

Withdrawal of ISO/R 436-1965

Withdrawal of ISO/R 526-1966

Adventure tourism — Hiking and trekking activities — Requirements and recommendations

Adventure tourism — Terminology

Tourism and related services — Dry stack boat storage — Minimum requirements for operations and service provision

Consumer incident investigation — Requirements and guidance

Consumer product safety — Guidelines for suppliers

Consumer product recall — Guidelines for suppliers

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 2: Requirements for service providers

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 2: Requirements for service providers

Recreational diving services — Requirements for training programmes on enriched air nitrox (EAN) diving

Recreational diving services — Requirements for introductory training programmes to scuba diving

Recreational diving services — Requirements for introductory programmes to scuba diving

Tourism and related services — Requirements and recommendations for beach operation

Recreational diving services — Requirements for the conduct of snorkelling excursions

Recreational diving services — Requirements for gas blender training programmes

Tourism and related services — Yacht harbours — Part 1: Minimum requirements for basic service level harbours

Tourism and related services — Yacht harbours — Part 2: Minimum requirements for intermediate service level harbours

Tourism and related services — Yacht harbours — Part 3: Minimum requirements for high service level harbours

Tourism and related services — Yacht harbours — Minimum requirements

Tourism services — Industrial tourism — Service provision

Tourism and related services — Visits to industrial, natural, cultural and historical sites — Requirements and recommendations

Recreational diving services — Requirements for the training of recreational snorkelling guides

Network services billing — Requirements

Tourist information offices — Tourist information and reception services — Requirements

Tourism and related services — Wellness spa — Service requirements

Tourism and related services — Thalassotherapy — Service requirements

Tourism and related services — Tourist services for public use provided by Natural Protected Areas Authorities — Requirements

Customer contact centres — Part 1: Requirements for customer contact centres

Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres

Tourism services — Hotels and other types of tourism accommodation — Terminology

Tourism services — Hotels and other types of tourism accommodation — Vocabulary

Cross-border trade of second-hand goods

Cross-border trade of second-hand goods

Tourism and related services — Bareboat charter — Minimum service and equipment requirements

Online consumer reviews — Principles and requirements for their collection, moderation and publication

Legal translation — Requirements

Guidance on unit pricing

Adventure tourism — Safety management systems — Requirements

Adventure tourism — Leaders — Personnel competence

Adventure tourism — Leaders — Personnel competence

Adventure tourism — Information for participants

Tourism and related services — Yacht harbours — Essential requirements for luxury harbours

Recreational diving services — Requirements and guidance on environmentally sustainable practices in recreational diving

Recreational diving services — Requirements for training on environmental awareness for recreational divers

Tourism and related services — Medical spas — Service requirements

Tourism and related services — Heritage hotels — Equipment and service requirements

Tourism and related services — Traditional restaurants — Visual aspects, decoration and services

Guidelines on consumer warranties/guarantees

Consumer vulnerability — Requirements and guidelines for the design and delivery of inclusive service

Tourism and related services — Hotels — Service requirements

Tourism and related services — Medical tourism — Service requirements

Tourism and related services — Bareboat charter — Supplementary charter services and experiences

Indirect, temperature-controlled refrigerated delivery services — Land transport of parcels with intermediate transfer

Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users

Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users

Service activities relating to drinking water supply, wastewater and stormwater systems — Vocabulary

Activities relating to drinking water and wastewater services — Examples of the use of performance indicators using ISO 24510, ISO 24511 and ISO 24512 and related methodologies

Activities relating to drinking water and wastewater services — Crisis management of water utilities

Service activities relating to drinking water supply, wastewater and stormwater systems — Water and wastewater services for temporary settlements for displaced persons

Service activities relating to drinking water supply systems and wastewater systems — Crisis management — Good practice for technical aspects

Activities relating to drinking water and wastewater services — Guidelines for the management of basic on-site domestic wastewater services

Event detection process: Guidelines for water and wastewater utilities

Service activities relating to drinking water supply systems and wastewater systems — Guidelines for benchmarking of water utilities

Service activities relating to drinking water supply, wastewater and stormwater systems — Hydraulic, mechanical and environmental conditions in wastewater transport systems

Drinking water, wastewater and stormwater systems and services – Operation and maintenance of on-site domestic wastewater services

Service activities relating to drinking water supply, wastewater and stormwater systems — Guidelines on alternative drinking water service provision during a crisis

Service activities relating to drinking water supply, wastewater and stormwater systems — Stormwater management — Guidelines for stormwater management in urban areas

Service activities relating to drinking water supply, wastewater and stormwater systems — Examples of good practices for stormwater management

Principles for effective and efficient corporate governance of water utilities

Service activities relating to drinking water supply, wastewater and stormwater systems — Guidelines for the implementation of continuous monitoring systems for drinking water quality and operational parameters in drinking water distribution networks

Service activities relating to drinking water supply, wastewater and stormwater systems – Adaptation of water services to climate change impacts — Part 1: Assessment principles

Drinking water, wastewater and stormwater systems and services – Guidelines for the provision of alternative water service for essential facilities during a crisis

Guidelines for the planning and implementation of water and wastewater systems' infrastructure hardening

Recreational diving services — Safety related minimum requirements for the training of recreational scuba divers — Part 1: Level 1 — Supervised diver

Recreational diving services — Requirements for the training of recreational scuba divers — Part 1: Level 1 — Supervised diver

Recreational diving services — Safety related minimum requirements for the training of recreational scuba divers — Part 2: Level 2 — Autonomous diver

Recreational diving services — Requirements for the training of recreational scuba divers — Part 2: Level 2 — Autonomous diver

Recreational diving services — Safety related minimum requirements for the training of recreational scuba divers — Part 3: Level 3 — Dive leader

Recreational diving services — Requirements for the training of recreational scuba divers — Part 3: Level 3 — Dive leader

Recreational diving services — Safety related minimum requirements for the training of scuba instructors — Part 1: Level 1

Recreational diving services — Requirements for the training of scuba instructors — Part 1: Level 1

Recreational diving services — Safety related minimum requirements for the training of scuba instructors — Part 2: Level 2

Recreational diving services — Requirements for the training of scuba instructors — Part 2: Level 2

Recreational diving services — Requirements for recreational scuba diving service providers

Recreational diving services — Requirements for recreational diving providers

Recreational diving services — Requirements for rebreather diver training — No-decompression diving

Recreational diving services — Requirements for rebreather diver training — Decompression diving to 45 m

Recreational diving services — Requirements for rebreather diver training — Decompression diving to 60 m

Recreational diving services — Requirements for rebreather diver training — Decompression diving to 100 m

Ageing societies — General requirements and guidelines for carer-inclusive organizations

Human resource management — Turnover and retention metrics

Consumer protection — Privacy by design for consumer goods and services — Part 1: High level requirements

Consumer protection — Privacy by design for consumer goods and services

Transaction assurance in E-commerce — Vocabulary

Transaction assurance in E-commerce — Principles and Framework