Secretariat: JISCCommittee Manager:
Chairperson (until end 2025):Dr Masaaki Mochimaru
ISO Technical Programme Manager [TPM]:ISO Editorial Manager [EM]:
- Creation date: 2020
Standardization in the field of consumer incident investigation.
An international standard (guideline) to provide a general guide for investigations of consumer incidents. Consumer incidents are incidents where consumers suffer physical injury or death in the process of using products, services, facilities or the things related to them. Consumer incident investigation means an investigation aiming to prevent incident recurrence, and to contribute to the safety of consumers.
This document is intended to be beneficial to persons, groups, committees or organizations of all types, such as private, public, and non-profit bodies, regardless of the size of the organization which is investigating consumer incidents.
Work programmeDrafts and new work items
Business plansTC Business plans for public review
Working areaWorking documents (user account required)
ISO Electronic applicationsIT Tools that help support the standards development process
Liaison Committees to ISO/PC 329
The committees below can access the documents of ISO/PC 329:
|ISO/TC 83||Sports and other recreational facilities and equipment||ISO|
|ISO/TC 321||Transaction assurance in E-commerce||ISO|
|20-22||June 2023||Chiyoda City (Japan)||ISO/PC 329|
* Information definite but meeting not yet formally convened
ISO/PC 329 - Secretariat
Ministry of Economy, Trade and Industry
1-3-1, Kasumigaseki, Chiyoda-ku
Tokyo 100 - 8901